Service literature – Manual care
With the Manual#care product, we cover the topic of instructions including the aspects of operation, maintenance, upkeep, service and repairs. We prepare the documents in a user-friendly and practical manner.
User-oriented operating instructions
We prepare user-oriented operating instructions to design the maintenance of modern technical products in a comprehensible and user-friendly manner. Here trained specialist employees guarantee the optimum use of all functions of the vehicle such as integrated driving assistance systems. We offer maintenance, service and also repair instructions.
Logbook and service literature according to current standards and guidelines
Our well trained technical editors, illustrators and proofreaders are always familiar with the latest standards and guidelines. When preparing the documentation according to DIN EN 82079, a wide range of safety-relevant topics are already covered.
3 phases of the editorial process
Our editorial process consists of 3 superordinate phases:
- Information intake using research in technical documents (circuit diagrams, detail drawings...) or directly on the technical product and interviews with technical development and quality assurance departments.
- Structuring of the information according to customer specifications (structure, layout).
- Knowledge transfer via response system by transferring the individual modules.
Networking and support between specialist departments
As an addition to our Manual care, we offer our Visualisation care. Here photorealistic representations from the design data of the products are developed for operating instructions and service literature. If required, we always have the possibility of falling back on the expertise of other specialist departments in the EDAG Group.
Your Contact for more information on Product Quality & Care:
Head of Product Quality & Care
Tel.: +49 661 6000-535